Customer Testimonials

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DealerRater Oct 15, 2020

I love Herrin gear! That says enough! I've been dealing with them for 19 years! Thanks so much Herrin Gear! We are a Chevy family!

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DealerRater Oct 14, 2020

Did the maintenance that I needed on my Tahoe and was done in a timely manner. Will definitely be back when I need service again.

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Google Oct 5, 2020
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DealerRater Sep 24, 2020

I have had nothing but good things to say about Herrin-Gear from the time I purchased the vehicle. The only negative (and it's not horrible) was that I never received a call to say my vehicle was ready. I had an appt for 7:30, dropped it off, caught the shuttle to work. Around 2:30, I had not heard back so I had to call the service dept to see if my vehicle was ready. The lady that answered the phone was super nice, went to check, called me back and said yes and that the shuttle driver (who was also super nice) ...

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Google Sep 22, 2020

Herrin Gear is a local car dealership. It is a pretty large facility and they have multiple dealership brands located on one lot. They used to be a great place to find a nice used car years ago as they had a $10,000 and under lot and a $4000 and under lot. They are both no longer there and it is now your typical dealer lot. That is why it's okay to me. But they have eager sales people and decent customer service. Price wise you may still find a deal you just will have to dig for it as with other ...

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Google Sep 21, 2020

HG is easy to work with, friendly and helpful. I would say the cost is more than I would like to pay, but ALL Vehicles are too expensive these days, it doesn't matter who you buy from.

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Google Sep 15, 2020

I came in and told Cheryl exactly what I was looking for, and she didn't waste my time or try to persuade me to get something different.. She simply greeted me and mentioned a few options and went to get keys so we can begin our search. The dealership had EXACTLY what I was looking for. After speaking with different dealerships and going through the same initial process, others would show me other options or models/brand names instead of what I was looking for. This was not the case with this dealership! Overall I had the perfect experience and ...

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Google Sep 14, 2020

The customer Service is great

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Google Sep 12, 2020
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DealerRater Sep 11, 2020

As always a great experience. Had to wait a while but they were busy. Staff are professional in every respect. And the coffee is good to.

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